Monday 19 September 2011

Reflection on 20 Sept Wimba session

My turn to lead our Wimba session so I elected to focus the discussion around leading equals.  This is an area that I work with quite a lot in both my Principal Lecturer role (in that no one reports to me) and everyday team teaching situations.  I was also interested in focussing the discussion around a particular topic with the aim of achieving depth in the conversation.


Info I sent in advance:
Leading Equals article - mindtools.com
Questions that arose from the article:
How important is power and/or authority in achieving goals and encouraging 'followers'?
What ways do we deal with non-existent authority?
How do I empower teams I work in?

Notes from the discussion:
"Horizontal collaborations" 
benefits are that often there is a mutual respect, no boss to have to follow or be aware of disagreeing with (although that never seems to bother me).  In an effective group there is no power struggle and flexibility in peer professional relationships. Often a fair bit of understanding/empathy too as equals.
tensions - in a recent team I worked with there were beginning tensions developed over what I saw as a lack of clear framework related to timing of meetings, number of participants required to be available and focus of the group. These were teething problems that were sorted out (through me raising this as an issue and initiating discussion around timing/representation and setting goals).  I handled this in a direct face to face manner with three other team members who had branched away. Handling in a collegial up front manner enabled us to achieve some more specific work and I think there were no bad feelings left over.  While I acknowledge that I gravitate to a fairly formal structure re setting goals and deadlines, this break up of the original group of six was also partly due to the person who was assigned the coordination role being unavailable, perhaps a little distracted and not an assertive leader.  I assumed a leadership role that encouraged coordination back as a group of six and encouraged inclusion in support of the assigned coordinator to enable her to do the job as leader and suggested we work around her timetable. We have done this and although this means I will be excluded from the next meeting, I am happier about the result.  I feel that I managed to lead equals by raising an issue, asking for and making suggestions to sort it out, setting goals for the next couple of meetings and motivating the group to achieve a certain depth to the work before an important deadline.  It would appear that it is possible to lead by NOT being at the meeting which is a satisfying feeling!  Feedback from a peer was that he was grateful that I pushed for a bit more structure and pushed the achievement stakes.  In saying that I was also frustrated and disappointed I guess seeing the coordinator so easily give away coordinating the group.  This may raise a bigger question around gender for me (just totally thinking aloud here) and my desire to see development of strong female leaders in my colleagues.  I will make a bit more effort to empower her, but may also just have to accept that some people prefer to follow (even though they say yes to coordination roles.
successes - solving problems and finding answers that cannot be predicted/pre-empted is one of the major successes of leading equals.  To go back to the group above, the work we have done has taken quite a different shape from what I thought it may end up as and it's exciting!
failures - often occur where no clear goals are set, I feel.  The need to be flexible is raised in this article and the results we have achieved above have come about from a flexible, yet focussed, approach.  Balance between these areas is vital to move work forward.

Other areas that were discussed
  • what's the difference between a group charter and building a culture? Is there a difference?
  • where does establishing shared values fit within this?
  • Issues of 'letting go' in a group of equals and accepting work at a level that may not be your standard
  • the importance of active listening in group work
  • How to deal with a discordant individual in a group of equals
  • addressing problems head on (but perhaps with a positive angle first)
  • the unspoken 'group charters' that we set up all the time eg even in the Wimba group, how people naturally take on roles, assert different approaches 
  • decision by committee sometimes sucks - pro's and con's of democratic approach to decision making
Was the session successful?
Yes - we discussed some of these areas with a little more depth and I particularly liked Rose's input re building a culture.  That's an area I am interested in for our Faculty.  We have three schools that (theoretically) are collaborative and focussed on community but sometimes I struggle with some of the leadership from the top seeming to be in opposition to this approach.  Something to foster from the middle up!

Monday 5 September 2011

Reflective Journal - week 2 - 17 Aug

Stuart Middleton presentation:

This session presented a number of leadership models and included discussion around differences between management and leadership. I found this slide particularly enlightening as it helped clarify my vision regarding my role in the School of Visual Arts and Faculty of Creative Arts.




It had me clarify that my strengths and interests lie closer to leadership rather than management.  The blue sky/horizon viewpoint sits better (with more challenge, excitement attached to it) in my viewfinder.  As an idealist I am interested in dreaming and working backwards, aiming to reach high and then mixing that in with just how high is possible without wobbling too much. 


Another point I responded to was the thought that "everyone is a leader". While I have always believed and acknowledged that, attending this course has 'allowed' (dunno why I had to give myself permission?) me to use the word lead more frequently.  An example is where a colleague called me 'as a friend'/off the record wanting some input on a timetable glitch.  He was supposed to be team teaching with another but the other lecturer had been timetabled somewhere else at the same time.  This meant there was a large student lecturer ratio in a highly technical class. He was feeling overloaded, unsupported and stressed and wanted to advice re what to do. He had experienced some communication problems with tech staff supporting the course and felt totally overwhelmed.  He is a conscientious lecturer who was worried about not doing as good a job as he usually does.  After a long conversation, we discussed that he had lots of options, one of which included leading the next steps on this. This might mean presenting a plan to the HoS to enable more support in this course, he could talk to the tech staff and work out a more integrated plan, he could cut down some of the assessment load by assessing a different way... I also offered to talk to the HoS from a T&L perspective as this type of timetabling (in my opinion) is detrimental to students' learning and shouldn't happen - or at least a plan of support for the solo lecturer needed to be put in place to before this tipping point was reached.  Result: the lecturer chose to lead the solution to this, he talked to HoS, techs and rejigged some of the class.  I also mentioned, very casually, to HoS that I was aware a staff member was feeling stressed around this timetabling issue.  The issue was solved/lead by a less direct approach - a while ago I would have felt the need to jump in to support this member of staff in a much less subtle way (guns blazing - well not quite - and probably would have been seen to be overly critical).
Learning from this: while I acknowledge and subscribe to direct communication wherever possible, facilitating a member of staff to lead in his own solution was both effective and rewarding (for all).  I still have an issue with timetabling staff in two places at once, but will broach that at a later stage, when necessary.  I think I'm learning to pick my moments and not to try to solve everything at once - see below - it can wait.


Leaders with whom I've worked/admired/aspired to..
what qualities have you responded to?
JB - assertive, challenging, interested in the individual/my development
MS - tough, rigorous, supportive
LC - creative approach, funny, supportive
PS - straight forward, critical, good sense of humour
KK - honest, clear communicator, interested in the individual, knows her stuff  


The leader I'd like to be:
inspirational/forward thinking, interested in the individual, focussed on people, adaptable, challenging, supportive, creative, clear communicator, trusted, informed, open to new ideas


Notes from Kate:
Always be part of the solution
Listen/watch make sure people think you've listened
it can wait (esp if it's heated)


Find a quote that  encapsulates my thinking around leadership and the leader I'd like to be.  Not quite there yet, but these are a beginning:


No matter what job you're in, you'll only be successful if you can "make things happen."
Mindtools.com newsletter 205 Make it Happen!
James Manktelow and Rachel Thompson

"There are three types of people in this world: those who make things happen, those who watch things happen, and those who wonder what happened." 
Mary Kay Ash, American businesswoman

"Initiative is doing the right thing without being told."
- Victor Hugo, French writer




Pondering...
Having initiative is an important element/attribute for me.  The thing I need to figure out better is how to fully utilise my initiative where there may be barriers... Questions: are these actual barriers or perceived barriers?  Isn't leadership about doing it anyway?



Reflective Journal - week 1- 10 Aug session

Presentation by Helen Anderson:
Discussed leadership not only in work environment but related to home/life situations. Pointed out that everyone is a leader.
Talked about delegation. Based on this presentation and observations on various committees I've worked on, I'd say delegation is a popular strategy of Helen's. The ability to delegate well is something I believe as a vital skill for an effective leader.  Delegation in itself brings up a question for me in relation to the balance between authority and responsibility.  That is, I believe that true delegation isn't about getting someone to do the work and then the leader picks it up at the end, but effective and empowering delegation comes when responsibility and authority are passed on to an individual and they are given space and support to carry through the job.  Yes, the manager or leader has ultimate accountability and it's not about shirking that, but provision of the opportunity to be responsible and to have authority provides a much more rewarding experience for the leader/manager and person that has taken on the job/task: leader gets to demonstrate support, learn from someone else's way of doing something and fosters skills in staff and the workplace and the staff member has an opportunity to work with support (if required) but isn't held up by needing to ask permission to do things.  Ultimately a win, win.  I try to adopt this approach when working with the technicians who support delivery in the courses I teach.  It is important to me that they have 'ownership' of the areas of the programme they are working on and responsibility and authority over things like studio set up, equipment sourcing and development of the facility connected to this area.  This is working now, but took some time for 'ownership' to occur.  My experience was me wanting to hand it over for them to manage/run totally, but I experienced constant 'checking in' - the need for reassurance, I guess.  Although I reiterated that I was happy for them to decide/run/organise how suited them, there was reluctance.  
Thoughts on this: some of this reluctance came from a need to reiterate that I would be happy with however they did it (I think there was a bit of fear of my high expectations), perhaps some from the culture of not delegating responsibility AND authority in our environment, and some from an overly complex infrastructure around to whom techs are responsible.
Learning from this: be REALLY clear re expectations, don't expect change to happen quickly, reiterate support.


SOLO questioning technique: useful strategy but clunky language.  Found it a little difficult to formulate lower level questions.
Learning from this: I might benefit from not launching into complex things to start with - give people 'warm up' space.  But don't ya hate small talk!


TIna Fitchett case study presentation:
"When you're in a place that seems uncomfortable, most learning occurs" 
role confusion was a major cause of the problem here - emphasis on clarity in communication ALWAYS
role overload impacted on the situation.  ALWAYS important to have someone to go to to seek support.
5mins reflection at end of session:
issues/strategies pertinent to me from tonight's discussion:

  • continue to deal with things first up/straight away
  • communicate directly
  • don't winge to other people, do something
  • stress is a buzz - use the excitement
  • listening is important - people in office or come with a problem, often have the solution - take time to listen fully
  • email peer lecturer re my reflection on my teaching this afternoon (share reflection/peer support/seek feedback)
  • sort issues before appraisals so no surprises at appraisals (talk to staff re teaching support)
  • intro questions as warm ups - take the time
  • consider how I'll deal with (action) bullying/witchunt situation 

A good leader brainstorm
integrity
visibility
support - what can I do for you?
risk taker
direct communication
not a yes person
someone who can tell me off (I respect in that they'll critique me)
someone who challenges and extends me
honesty
empathetic